Richard Suraci has been owner/operator of Revenue Stream Group at the Carbondale Technology Transfer Center for over five years.


Richard Suraci has been owner/operator of Revenue Stream Group at the Carbondale Technology Transfer Center for over five years.

What is Revenue Stream Group?
It’s a way to build customer loyalty for area businesses by keeping their customers informed about the business, and remind customers what they liked about the business so they’ll return.

How do you do this?
I represent over 50 businesses in Northeastern Pennsylvania, and I send emails about them weekly or daily based on customers’ requests for information.  Those messages remind customers about upcoming events or specials the company is offering.

What have the results been?
My service has provided additional revenue, sales and profits for the businesses that pay a monthly fee for the customer list I generate for them.  For instance, the Ben-Mar Restaurant, my very first client, now has over 8,000 patrons who receive regular updates about specials offered there.  But that success has been due to the high quality of the businesses, not the technology.